Privacy Policy
Last updated: 08/06/2025
This privacy policy explains how Focus Matrix sp. z o.o. ("FocusMatrix", "we", "our", or "us") collects, uses, shares, and protects personal data in accordance with the General Data Protection Regulation (EU) 2016/679 ("GDPR").
FocusMatrix website is owned by Focus Matrix sp. z o.o., which is a data controller of your personal data.
We take care of your personal data and undertake to guarantee its confidentiality and security.
Types of data we collect:
We may collect and process the following categories of personal data:
Contact information (e.g., name, email address, phone number)
Technical data (e.g., IP address, browser type, operating system)
Usage data (e.g., pages visited, time spent on site, click paths)
Communication data (e.g., your messages or inquiries sent via our forms)
Marketing preferences (e.g., opt-in status for newsletters)
We do not knowingly collect personal data from children under 16.
Legal bases for processing:
We process personal data on the following legal grounds:
Consent (Article 6(1)(a) GDPR) for marketing and non-essential cookies
Contract performance (Article 6(1)(b)) when you use our services
Legal obligations (Article 6(1)(c)) for compliance with applicable law
Legitimate interests (Article 6(1)(f)) for service improvement, fraud prevention, and analytics
How we use personal data:
We use your personal data to:
Provide, operate, and maintain our services
Improve and optimize user experience
Communicate with you regarding updates or inquiries
Send newsletters and marketing (if you consented)
Detect, prevent, and resolve technical issues or abuse
Your rights:
If you are a European resident, you have the following rights related to your personal data:
The right to be informed.
The right of access.
The right to rectification.
The right to erasure.
The right to restrict processing.
The right to data portability.
The right to object.
Rights in relation to automated decision-making and profiling.
If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident, we note that we are processing your information in order to fulfill contracts we might have with you (for example, if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information might be transferred outside of Europe, including Canada and the United States.
Data retention:
We retain personal data only as long as necessary for the purposes described:
Contact and account data: retained for the duration of your relationship with us and up to 6 years after
Technical and analytics data: retained for up to 2 years
Marketing data: retained until you withdraw consent
Data may be retained longer if required by law.
Sharing and disclosure:
We may share your data with:
Service providers (e.g., hosting, analytics, email delivery)
Legal authorities, if required by law or legal process
Business partners, only with your explicit consent
We do not sell your personal data.
International data transfers:
Your data may be transferred to and processed in countries outside the European Economic Area (EEA), such as the United States. In such cases, we ensure appropriate safeguards, including:
Adequacy decisions by the European Commission
Standard Contractual Clauses (SCCs)
Links to other websites:
Our website may contain links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for such other websites or third parties' privacy practices. We encourage you to be aware when you leave our website and read the privacy statements of each website that may collect personal information.
Information security:
We secure information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use, or disclosure. We keep reasonable administrative, technical, and physical safeguards to protect against unauthorized access, use, modification, and personal data disclosure in its control and custody. However, no data transmission over the Internet or wireless network can be guaranteed.
Legal disclosure:
We will disclose any information we collect, use or receive if required or permitted by law, such as to comply with a subpoena or similar legal process, and when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
Data controller:
The data controller for the purposes of GDPR is:
Focus Matrix sp. z o.o.
ul. Sienna 75, lok. 8.61, 00-833, Warsaw, Poland
NIP: 5273166759
KRS: 0001175827
REGON: 541900029
District Court for the City of Warsaw, 13th Commercial Department of the National Court Registry
Email: privacy@focusmatrix.com
If you have any questions about this policy or your personal data, please contact us at the email above.
Cookies and tracking:
We use cookies and similar technologies to enhance website functionality, analyze traffic, and deliver targeted content. For more details, please refer to our separate Cookies Policy.
Changes to this policy:
We may update this privacy policy from time to time. Changes will be posted on this page with an updated "last updated" date. We encourage you to review this policy periodically.
Contact information:
If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may send an email to privacy@focusmatrix.com.